Privacy Policy
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Privacy Policy
EFFECTIVE DATE: 2024-05-24
Anzenna, Inc. (“Anzenna,” “we,” “us,” or “our”) values your privacy. In this Privacy Policy (“Policy”), we describe how we collect, use, and disclose information that we obtain about visitors to and users of our website at anzenna.ai (the “Site”) and information we collect through the services made available through our Site, Saas platform, mobile or other software applications (collectively, the “Services”), and how we use and disclose that information.
By visiting the Site, or using any of our Services, you agree that your personal information will be handled as described in this Policy. Your use of our Site or Services, and any dispute over privacy, is subject to this Policy and the Terms of Use for the Site and the Terms of Service for the Services, including their applicable limitations on damages and provisions for the resolution of disputes.
The Information We Collect About You
We collect information about you directly from you and from third parties, as well as automatically through your use of our Site or Services.
Information We Collect Directly From You. You may browse certain areas of the Site without registering with us or providing us personal information. If you complete our contact form or sign up for email newsletters, we collect your name, email, and whether you are a developer, customer, or just interested in our Services.
In addition, if you are using our Services, we collect your personal information from your employer or from you directly including the following:
(a) Your email address;
(b) Your first name and last name;
(c) Your and/or your company’s name and physical address;
(d) Your and/or your company’s phone number;
(e) Your title; and
(f) Your permissions to access, share, and download documents and data as determined by your employer.
We also track the devices and accounts assigned to you and workflow systems made available to you and your usage of and communications through such systems through the use of server logs, IP addresses, and device IDs to detect and identify potential security risks. Our tracking is focused on helping an enterprise ensure that its sensitive business and personal information is not improperly disclosed, accessed, or downloaded and that its enterprise systems are not subject to security risks.
In addition, if you are providing personal information for third parties in connection with using our Services, you are responsible for ensuring that you have all required permissions and consents to provide such personal information to us for use in connection with the Services and that our use of such personal information to provide the Services does not violate any applicable law, rule, regulation, or order.
Please note that in most cases, we process personal information on behalf of other data controllers (e.g. enterprise monitoring employee workflow) to which we provide Services. The policies of the data controllers on whose behalf we process such Personal Data apply to the processing of that personal information. Any requests or complaints regarding such data processing should be submitted to the applicable data controller in the first instance; if we receive a request in connection with such processing, we will forward to the applicable data controller for a response.
Information We Collect Automatically. We may automatically collect the following information about your use of our Site or Services through cookies and other technologies: your domain name; your browser type and operating system; web pages you view; links you click; your IP address; the length of time you visit our Site or use our Services; and the referring URL, or the web page that led you to our Site. We may combine this information with other information that we have collected about you, including, where applicable, your user name, name, and other personal information Please see the section “Our Use of Cookies and Other Tracking Mechanisms” below for more information.
How We Use Your Information
We use your information, including personal information, for the following purposes:
- Provide our services
We use your information to provide the Site and Services, to communicate with you about your use of our Site and Services, to respond to your inquiries, to fulfill your orders, and for other customer service purposes. - Provide personalized services
We use your information to tailor the content and information that we may send or display to you, to offer location customization, and personalized help and instructions, and to otherwise personalize your experiences while using the Site and Services. - Improve and develop our services
We use your information to ensure our Site and Services are working as intended, to better understand how users access and use our Site and Services, both on an aggregated and individualized basis, to make improvements to our Services, to develop new Services, and for other research and analytical purposes. - Marketing
We use your information for marketing and promotional purposes. For example, we may use your information, such as your email address, to send you news and newsletters, special offers, and promotions, to conduct contests, or to otherwise contact you about products or information we think may interest you. We also may use the information that we learn about you to assist us in advertising our Services on third-party websites. - Compliance
We may use your information to detect, investigate, and prevent activities on our Site or Services that may violate our contracts and terms of use and terms of service, be fraudulent or pose a security risk, violate copyright, trade secret and other intellectual property rights or that may be otherwise illegal, to comply with legal requirements, to defend or exercise legal claims, to respond to law enforcement or governmental investigations or requests, and to protect our rights and the rights and safety of our users and others.
Data Retention
We will retain your information for the period necessary to fulfill the purposes outlined in this Privacy Statement, to make our products and services available to you, or as instructed by you, unless a longer retention period is required or permitted by law.
Additional Limits on Use of Your Google User Data
Our use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.
How We Share Your Information
We may share your information, including personal information, as follows:
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Consent. Where you have provided consent, we share your information, including personal information, as described at the time of consent, such as when you authorize a third-party application or website to access your Anzenna account or when you participate in promotional activities conducted by Anzenna partners or third parties.
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Affiliates. Where you have provided consent, we share your information, including personal information, as described at the time of consent, such as when you authorize a third-party application or website to access your Anzenna account or when you participate in promotional activities conducted by Anzenna partners or third parties.
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Service Providers. We may disclose the information we collect from you to third-party vendors, service providers, contractors, or agents who perform functions on our behalf.
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Business Transfers. If we are acquired by or merged with another company, if substantially all of our assets are transferred to another company or entity, including, but not limited as part of a bankruptcy proceeding, or are in negotiations for any of these types of transactions, we may transfer the information we have collected from you to the other company or entity.
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In Response to Legal Process. We also may disclose the information we collect from you in order to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a subpoena.
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To Protect Us and Others. We also may disclose the information we collect from you where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Service or this Policy, or as evidence in litigation in which we are involved.
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Aggregate and De-Identified Information. We may share aggregate or de-identified information about users and their use of the Services with third parties and publicly for marketing, advertising, research, or similar purposes.
Please note that except as noted above, we will not sell or share your personal information with any third party for their direct marketing purposes without your consent.
Our Use of Cookies and Other Tracking Mechanisms
We, as service providers, use cookies and other tracking mechanisms to track information about your use of our Site and Services. We may combine this information with other personal information we collect from you (and our third-party service providers may do so on our behalf).
Currently, our systems do not recognize browser “do-not-track” requests. You may, however, disable certain tracking as discussed in this section (e.g., by disabling cookies), but such disabling will impair use of the Site and Services.
Cookies. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our Site and Services, while others are used to enable a faster log-in process or to allow us to track your activities at our Site and Services. There are two types of cookies: session and persistent cookies.
Session Cookies. Session cookies exist only during an online session. They disappear from your computer when you close your browser or turn off your computer. We use session cookies to allow our systems to uniquely identify you during a session or while you are logged into the Site. This allows us to process your online transactions and requests and verify your identity, after you have logged in, as you move through our Site.
Persistent Cookies. Persistent cookies remain on your computer after you have closed your browser or turned off your computer. We use persistent cookies to track aggregate and statistical information about user activity.
Disabling Cookies. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our Site who disable cookies will not be able to browse certain areas of the Site or use the Services.
Third-Party Analytics. We use automated devices and applications, such as Google Analytics, to evaluate usage of our Site and our Services. We also may use other analytic means to evaluate our Services. We use these tools to help us improve our Services, performance, and user experiences. These entities may use cookies and other tracking technologies to perform their services. We do not share your personal information with these third parties. To learn more about Google Analytics and how to opt-out, please see https://tools.google.com/dlpage/gaoptout.
Third-Party AI Platforms
Our Site and Services is integrated with OpenAI via API to provide content generation services. We do not share any personal data with OpenAI, and OpenAI does not process any personal data while generating content for our customers.
For more information, please see OpenAI’s privacy policy.
Third-Party Links
Our Site and Services may contain links to third-party websites. Any access to and use of such linked websites is not governed by this Policy, but instead is governed by the privacy policies of those third-party websites. We are not responsible for the information practices of such third-party websites.
Security of My Personal Information
We have implemented commercially reasonable precautions to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our efforts, no data security measures can guarantee 100% security.
You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.
What Rights Do I Have Regarding My Personal Information?
You may request access, a copy, modification, or deletion of personal information that you have submitted to us by contacting us at [email protected] We will use reasonable efforts to accommodate such requests to the extent required by law, provided that we may be required to retain personal information to comply with legal obligations, accounting requirements, or for other business purposes. We may request additional information to verify the identity of the requesting party before responding to a request. Please note that copies of information that you have updated, modified, or deleted may remain viewable in cached and archived pages of the Site for a period of time.
What Are My Data Protection Rights?
We want you to be fully aware of all of your data protection rights. Every user is entitled to the following:
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The right to access – You have the right to request copies of your data. We may charge you a small fee for this service.
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The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request we complete the information you believe is incomplete.
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The right to erasure – You have the right to request that we erase your data, under certain conditions.
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The right to restrict processing – You have the right to request that we restrict the processing of your data, under certain conditions.
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The right to object to processing – You have the right to object to our processing of your data, under certain conditions.
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The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at the address or e-mail identified in the Contact Us section in this page.
We may ask you to verify your identity before responding to such requests.
What Choices Do I Have Regarding Use of My Personal Information for Marketing?
We may send periodic promotional or informational emails to you. You may opt-out of such communications by following the opt-out instructions contained in the e-mail. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt-out of receiving emails about recommendations or other information we think may interest you, we may still send you e-mails about your account or any Services you have requested or received from us.
Location of Information and Consent to Transfer
Our Site and Services are offered from the United States. We store any information we collect in the United States. If you access the Services or Site from outside the United States, you consent to the transfer of your information to the United States, which may have less protections for your personal information than your jurisdiction of residence.
Children Under 13
Our Site and Services are not designed for children under 13. If we discover that a child under 13 has provided us with personal information, we will delete such information from our systems.
Contact Us
If you have questions about the privacy aspects of our Site or Services or would like to make a complaint, please contact us at [email protected].
Changes to this Policy
This Policy is current as of the Effective Date set forth above. We may change this Policy from time to time, so please be sure to check back periodically. We will post any changes to this Policy on the Site. If we make any changes to this Policy that materially affect our practices with regard to the personal information we have previously collected from you, we will endeavor to provide you with notice in advance of such change by highlighting the change on our Site or if you have an account with us, providing notice to the email address in your account (for this reason you should make sure to update your account information promptly if it changes).
California Privacy Rights
Under California Civil Code § 1798.83, California residents who have provided personal information to Anzenna may obtain information regarding Anzenna’s disclosures, if any, of personal information to third parties for third-party direct marketing purposes. Requests must be submitted to the following address: [email protected]. Within 30 days of receiving such a request, we will provide a California Privacy Disclosure, which will include a list of certain categories of personal information disclosed during the preceding calendar year to third parties for their direct-marketing purposes, along with the names and addresses of the third parties. This request may be made no more than once per year.
